Privacy Policy

PRIVACY POLICY

Last Updated: August 11, 2026

Welcome to Aiwzus ("we," "us," or "our"). We operate the website aiwzus.com (the "Site") and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, make a purchase, or interact with us.

By using our Site, you agree to the collection and use of information in accordance with this policy.

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1. INFORMATION WE COLLECT

We collect personal information from you in the following ways:

A. Information You Provide to Us Directly
- Name, email address, shipping and billing addresses, phone number
- Payment information (processed securely through our payment partners)
- Account login credentials (if you create an account)
- Order history and purchase preferences
- Communications with us (emails, chat messages, customer service inquiries)
- Size preferences and fit feedback
- Product reviews and ratings

B. Information Collected Automatically
When you visit our Site, we automatically collect:
- IP address, browser type, operating system, and device information
- Pages viewed, products browsed, and search queries
- Referring website or source
- Date and time of visit, and time spent on pages
- Shopping cart activity

C. Information from Third Parties
We may receive information about you from:
- Social media platforms (if you interact with us via Instagram, TikTok, Facebook, etc.)
- Shipping carriers (for delivery updates)
- Payment processors (for transaction confirmation)

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2. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:
- Process and fulfill your orders, including shipping and delivery
- Communicate with you about your orders, returns, and inquiries
- Send you promotional emails, style updates, and exclusive offers (you may opt out at any time)
- Personalize your shopping experience and recommend products you may like
- Improve our website, products, and customer service
- Detect and prevent fraud, security incidents, and unauthorized transactions
- Comply with legal obligations and enforce our terms of service

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3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with:

- Service Providers: Third-party companies that help us operate our business, including:
  - Payment processors (e.g., PayPal,  credit card gateways)
  - Shipping and fulfillment partners
  - Email marketing platforms
  - Analytics providers (e.g., Google Analytics)
  - IT and hosting services

- Legal Compliance: If required by law, court order, or government regulation, we may disclose your information to comply with legal obligations.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We require all third-party service providers to maintain appropriate security measures and use your information only for the purposes we specify.

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4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, pixels, and similar tracking technologies to:
- Remember your preferences and shopping cart items
- Understand how you interact with our Site
- Deliver targeted advertisements on social media and other platforms
- Measure the effectiveness of our marketing campaigns

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect some functionality of our Site.

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5. YOUR CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) [12†L23-L49]:

- Right to Know: You have the right to request that we disclose what personal information we have collected, used, disclosed, or sold about you over the past 12 months.

- Right to Delete: You have the right to request that we delete any personal information we have collected about you, subject to certain exceptions (e.g., completing a transaction, detecting fraud, or complying with legal obligations).

- Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information, so this right does not currently apply. However, you may still submit an opt-out request.

- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge different prices, or provide a different level of service.

- Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.

- Right to Limit: You have the right to limit the use of sensitive personal information to what is necessary to provide our services.

To exercise any of these rights, please contact us using the information in Section 9 below. We will respond to your request within 45 days, as required by law [12†L32-L33].

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6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- Secure Socket Layer (SSL) encryption for data transmission
- Restricted access to personal information on a need-to-know basis
- Regular security reviews and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

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7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes:
- Order information: retained for tax, accounting, and legal compliance purposes
- Account information: retained as long as you maintain an account
- Marketing preferences: retained until you opt out or unsubscribe

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8. CHILDREN'S PRIVACY

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information [14†L37-L39].

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9. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:

📧 Email: support@mosunjirg.com

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10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of material changes via email or a prominent notice on our Site

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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11. DO NOT TRACK

Some browsers offer a "Do Not Track" (DNT) feature. Because no uniform standard for DNT has been adopted, we do not currently respond to DNT signals. However, we respect your privacy choices as described in this policy.

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12. INTERNATIONAL USERS

Our Site is operated from the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our Site, you consent to the transfer of your information to the United States.

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This Privacy Policy was last updated on August 11, 2026.

— The Aiwzus Team